Question 1

What is water damage restoration?

Accepted Answer

If water enters a residence or commercial establishment, it may necessitate water damage restoration. This involves the expert procedure of eliminating excess water, thoroughly drying and cleaning the building and/or belongings, and restoring the property to its condition prior to the incident. Certified technicians adhere to industry guidelines and employ appropriate techniques and tools to carry out this restoration process

Question 2

What is fire damage restoration?

Accepted Answer

The process of fire damage restoration entails restoring a residence or commercial property to its state before the fire, employing specialized services to mitigate the effects of smoke, soot, odors, structural damage from heat, and related issues. These services encompass water remediation efforts and specialized cleaning techniques to salvage materials affected by the fire.

Question 3

What should I do if I have water damage in my house?

Accepted Answer

First, ensure the safety of yourself and your family. Then, if possible, stop the water source and contact us, Aida Restoration,  to assess the damage and take necessary measures.

Question 4

Who is responsible for monitoring the drying equipment?

Accepted Answer

Our experts in water damage mitigation will strategically position and oversee equipment to achieve the best outcomes in the most efficient timeframe. It's crucial to ensure that the equipment remains untouched and powered on; please do not shut it down or relocate it. If there is a power outage or if the equipment powers off, kindly notify our office promptly.

Question 5

How often should I have my roof inspected?

Accepted Answer

It is recommended to have your roof undergo an inspection annually, ideally both before and after periods of severe weather. Consistent inspections can aid in early detection of potential problems, mitigating the risk of significant damage.

Question 6

What are the signs of a roof leak?

Accepted Answer

Typical indicators of a roof leak encompass water stains appearing on ceilings or walls, the presence of mold or mildew, musty odors, and areas on the roof that are damp or discolored. If you observe any of these signs, it's crucial to promptly attend to the problem.

Question 7

What should I do immediately after a storm causes damage to my property?

Accepted Answer

Following a storm, make safety a top priority for yourself and others. If there are urgent dangers like fallen power lines or structural harm, reach out to emergency services. Capture the damage through photographs and notify your insurance company about the event.
AIDA RESTORATION offers a range of services that may be essential after a storm passes through your region. We extend emergency roof tarping and board-up services to mitigate further damage caused by the elements and secure your property. This service may require immediate attention if your property experienced damage from falling trees, hail, strong winds, tornado debris, or fire.

Question 8

What should you do if a hurricane hits your house?

Accepted Answer

Always heed the advice of authorities in the lead-up to a hurricane and follow evacuation orders as necessary. If you plan to stay in your home during the storm, the CDC recommends the following preparations:
1. Familiarize yourself with nearby shelters, their locations, available routes to reach them, and whether they accommodate pets if you have one. Also, keep emergency phone numbers easily accessible.
2. Create an emergency supply kit containing essential items such as food, water, medications, flashlights, safety gear, a fire extinguisher, and important documents.
3. Ensure your vehicle is fueled and equipped with an emergency kit. Park vehicles in a garage or under shelter.
4. Stay informed by listening to the radio, a weather radio, or TV for hurricane updates.
5. Stay indoors, away from windows, and be prepared to evacuate if necessary.

Question 9

How often should I check my policy details?

Accepted Answer

It's important to regularly review your insurance documentation whenever changes are made, or at least on an annual basis, to confirm its compliance with relevant state laws and regulations. Moreover, if there are alterations in your company's operations or area of business, such as acquiring new property, addressing these promptly is crucial to swiftly and efficiently make any necessary adjustments without delay.

Question 10

How can I identify if I have mold in my house?

Accepted Answer

Mold typically manifests as patches of black, green, or gray on surfaces and is often accompanied by a musty or moldy smell. If you suspect the presence of mold, it is recommended to seek a professional inspection.

Question 11

Is mold dangerous to health?

Accepted Answer

Certain individuals may have heightened sensitivity to mold, leading to symptoms like allergies, eye irritation, or respiratory problems. In severe instances, black mold (Stachybotrys chartarum) can generate toxins that present health hazards. It is crucial to handle mold issues appropriately and in a timely manner.

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